Frequently Asked Questions

Here's a list of frequently asked questions and answers that customers often ask.  We hope that you find this page valuable and the answer to your question.  

 

Q. What Caribbean island do you ship to?

A. We ship to most Caribbean island including Trinidad & Tobago, Jamaica, Guyana, St. Lucia, Barbados, Bermuda, Grenada, St Thomas, Antigua, Bahamas, Belize, Martinque, Anguilla, St. Marteen and Central America and more.

 

Q: Do you ship from Florida?

A: Yes we do. We ship to all the same destinations as we do in our main base in New York. 

 

Q: Do you ship to Tobago from Florida?

A: Yes we do.  In fact we are the only shipper that ships to Tobago in the state of Florida.*

 

Q. How many sizes of barrels do you carry?

A. We have three sizes of barrels: Jumbo 75 gallons, Large 55 gallons and plastic Large 55 gallon.

 

Q. What kind of goods do you ship?

A. We ship barrels, boxes, household items, Appliances such as Refrigerator, Stove, Washer and Dryer, Vehicles, Furniture, cars, Crates and Containers 20 ft and 40 ft.

      

Q. How long does it take to ship?

A. The Shipping time averages about two weeks to four weeks depending on destination. 

 

Q. What payment do you accept?

A. We accept Visa, Master card, Money order, Cash, Paypal. Please note that there is a processing fee for credit card and PayPal services.

 

Q. Do you ship by sea or air?

A. We ship by land, sea and air.

 

Q: How long does it take for my shipment to reach it's destination?

A: It depends on the destination.  However, shipping to Trinidad & Tobago typically take about 3 weeks for Pt. Lisas, 4 weeks for P.O.S, and 5-6 weeks to Tobago.  We're currently working on a new shipping method that will get Tobago shipments there within 3 weeks or less at no extra cost to you. 

 

Q: What's the price to ship a box?

A: All boxes and crates with the exception of Commercial Bins has to be measured for a price.  If the box falls within the minimum measurement for any destination, then there will be a minimum charge to you which varies by final destination.

 

Q: Do you provide shipping services within the United States?

A: Yes we do.  We can ship any item you have practically anywhere within the U.S.  Although we primarily ship along the eastern U.S. via the I-95, we also work with professional corporations to get your things where you want them too.

 

Q: Can I pack a barrel or box at any of your warehouse locations?

A: Yes you can.  Whenever you please, you can pack a barrel or box at our locations, and unlike other shippers, that's free of charge.  You only pay for your empty barrels or bins.

 

Q: What's the cost to crate my items?

A: Shipping/Crating cost per item(s) are different.  There is no set price for crating (except for flat panel televisions) as a measurement must first be obtained before a quote can be given.  Some items may require us to consolidate them first, then a final price will be given after a measurement has been obtained. 

 

Q. How many sizes of barrels do you carry?

A. We have three sizes of barrels: Super 75 gallons, Large 55 gallons and plastic Large (55 gal), X-Super (75 gal).

 

Q. What kind of goods do you ship?

A. We ship household items, Appliances such as Refrigerator, Stove, Washer and Dryer, Vehicles, Furniture, Crates and Containers 20 ft and 40 ft.

      

Q. How long does it take to ship?

A. The shipping time averages about two weeks to four weeks depending on destination. 

 

Q. Do you ship by sea or air?

A. We ship by sea both sea and air.

 

Q. How often do you ship to the Caribbean?

A. We ship weekly. However, during the months of September thru December we ship more frequently.

 

Q. Do you have door to door service?

A. Yes, we currently have door to door service to Trinidad.

 

Q. Who pays local duties and tax at destination?

A. The recipient is responsible for all local import tax and duties assessed at the destination.

 

Q. What are local tax and duties?

A. The local tax and duties vary from island to island please contact your local port authority for appliance fee.

 

Q. How do I place an order and track my order?

Send us a request HERE or call 718.485.0617

 

Q. Is T&T a Caribbean owned company?

Yes, T&T Express Shipping is Caribbean owned.

 

More frequently asked questions and answers will be posted soon.

*All shipments to Tobago from Florida is first sent to New York.