T&T Express Hurricane Relief

T&T Hurrican Relief

To our T&T Express Shipping family, we are collecting supplies to be distributed by local charities in the areas affected by the recent hurricanes. Please partner with us in this community effort.

We will also be doing a live stream (date to be announced), and is inviting customers to come down and pack with us. So please stay tuned for our notifications.

 

Shipping Delays Due to Hurricane Irma

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Due to Hurricane Irma & Harvey, we know that some of our customers are experiencing some disconcerting times. Please know that we at T&T Express Shipping hope that you and your family are safe, and is praying for you for those of you that may be displaced.

We would also like for the rest of our customers to note, that due to Hurricane Irma, there are delays with vessel lines resulting in shipping ETAs. However, T&T Express is still sending out shipments.

It is also important to note, that we are unable to communicate with some local agents, due to the flooding and in some cases the destruction of their offices.

If you have any further questions, please call us at 718.4985.0617, email us at ship@shiptt.com, Messnger us on Facebook @T&T Expess Shipping

Prayers,

Management

Sunshine and Sales

It feels like summer goes by much faster than the rest of the year? Check out four different promos to make the best out of shipping home this summer. 

To sweeten the deal, we're also giving you access, so you can know exactly what days the promos are running through August. 

T&T Promo Lineup Thru August

  • Limited Time Summer Special: Jul 13th - Aug 2nd - spend $250+ get $15 OFF, spend $400+ get $25 OFF.
  • Jamaica Day: Aug 6th only - Get $5 OFF your shipment to yard.
  • Senior Citizen's Day: Aug 21st - Get 10% OFF your shipment. (The senior citizen must be the same as the sender & you will need to show the driver proof of ID for discount to apply.)
  • Trinidad & Tobago Day: Aug 31st - Get 10% OFF your shipment to T&T.

Don’t miss out on your next opportunity to ship at a great price. The limited time summer sale is on now through Aug 2nd. 

All offers are valid only through period listed. T&T Express Shipping reserves the right to make restrictions at its discretion and the right to limit quantities and discounts without notice. Not valid for empty barrel and commercial bin orders. Discounts and coupons are not applicable to Pickup/Delivery fee. Only one coupon code may be applied per order.

Get In The Know

Get In The know with T&T Express Shipping

You might have noticed that T& Express Shipping has been making quite a few updates and changes. This is the case as we have  been listening to you our valued customers.  To help you stay in the know, we launched a new website with this blog. In addition, we also send regular emails to help educate, update you on changes, discounts and more.

***Please  note that we will be closed on Memorial Day.***

Take a peak into this week's newsletter: Wednesday, May 24, 2017

So, if you have not yet subscribed to our email list, you're missing out!

T&T Easter Schedule: We're Closed On Good Friday

In observance of Good Friday, T&T Express Shipping will be closed.

Good Friday, also known as "Holy Friday," is the Friday before Easter Sunday, on which the Crucifixion of Jesus Christ is commemorated. And, it is traditionally a day of fasting and penance. 

 

T&T Easter Schedule

  • Thursday (Holy Thursday), April 13, 2017 - Open 9:00AM - 5:00PM
  • Friday (Good Friday), April 14, 2017 - Closed
  • Saturday, April 15, 2017 - Open 9:00AM - 5:00PM
  • Sunday (Easter Sunday), April 16, 2017 - Closed
  • Monday, April 17, 2017 - Open 9:00AM - 5:00PM

We hope you have a blessed and happy Easter!

T&T Express Shipping will be Moving

In an effort to be more in step with our tag line, we have been making changes to better improve the services provided. As a result, we've updated some of our policies, launched a new website (this one), and if you're not already on our email list - you're missing out on all our updates and sales.

Also, it is with great anticipation and pleasure to let you know that, we are relocating to a more comfortable and spacious area. We will send and update with the new location addresses, as well as when we will be ready to accept shipments from you at our new locations. 

Our phone number will not change. It is still 718.485.0617, and our email address is the same ship@shiptt.com. We will answer phone calls and emails promptly during our move.

Please also note, that our Church Ave office is closed pending our intended move.

As of Monday, May 1, 2017 T&T will be temporarily at 472 Sutter Ave, Brooklyn, NY 11207, while we await the completion of our new and permanent office.

As of Monday, June 5, 2017 T&T office will be permanently at 1698 Nostrand Ave, Brooklyn, NY 11226.

Frequently Asked Questions

Here's a list of frequently asked questions and answers that customers often ask.  We hope that you find this page valuable and the answer to your question.  

 

Q. What Caribbean island do you ship to?

A. We ship to most Caribbean island including Trinidad & Tobago, Jamaica, Guyana, St. Lucia, Barbados, Bermuda, Grenada, St Thomas, Antigua, Bahamas, Belize, Martinque, Anguilla, St. Marteen and Central America and more.

 

Q: Do you ship from Florida?

A: Yes we do. We ship to all the same destinations as we do in our main base in New York. 

 

Q: Do you ship to Tobago from Florida?

A: Yes we do.  In fact we are the only shipper that ships to Tobago in the state of Florida.*

 

Q. How many sizes of barrels do you carry?

A. We have three sizes of barrels: Jumbo 75 gallons, Large 55 gallons and plastic Large 55 gallon.

 

Q. What kind of goods do you ship?

A. We ship barrels, boxes, household items, Appliances such as Refrigerator, Stove, Washer and Dryer, Vehicles, Furniture, cars, Crates and Containers 20 ft and 40 ft.

      

Q. How long does it take to ship?

A. The Shipping time averages about two weeks to four weeks depending on destination. 

 

Q. What payment do you accept?

A. We accept Visa, Master card, Money order, Cash, Paypal. Please note that there is a processing fee for credit card and PayPal services.

 

Q. Do you ship by sea or air?

A. We ship by land, sea and air.

 

Q: How long does it take for my shipment to reach it's destination?

A: It depends on the destination.  However, shipping to Trinidad & Tobago typically take about 3 weeks for Pt. Lisas, 4 weeks for P.O.S, and 5-6 weeks to Tobago.  We're currently working on a new shipping method that will get Tobago shipments there within 3 weeks or less at no extra cost to you. 

 

Q: What's the price to ship a box?

A: All boxes and crates with the exception of Commercial Bins has to be measured for a price.  If the box falls within the minimum measurement for any destination, then there will be a minimum charge to you which varies by final destination.

 

Q: Do you provide shipping services within the United States?

A: Yes we do.  We can ship any item you have practically anywhere within the U.S.  Although we primarily ship along the eastern U.S. via the I-95, we also work with professional corporations to get your things where you want them too.

 

Q: Can I pack a barrel or box at any of your warehouse locations?

A: Yes you can.  Whenever you please, you can pack a barrel or box at our locations, and unlike other shippers, that's free of charge.  You only pay for your empty barrels or bins.

 

Q: What's the cost to crate my items?

A: Shipping/Crating cost per item(s) are different.  There is no set price for crating (except for flat panel televisions) as a measurement must first be obtained before a quote can be given.  Some items may require us to consolidate them first, then a final price will be given after a measurement has been obtained. 

 

Q. How many sizes of barrels do you carry?

A. We have three sizes of barrels: Super 75 gallons, Large 55 gallons and plastic Large (55 gal), X-Super (75 gal).

 

Q. What kind of goods do you ship?

A. We ship household items, Appliances such as Refrigerator, Stove, Washer and Dryer, Vehicles, Furniture, Crates and Containers 20 ft and 40 ft.

      

Q. How long does it take to ship?

A. The shipping time averages about two weeks to four weeks depending on destination. 

 

Q. Do you ship by sea or air?

A. We ship by sea both sea and air.

 

Q. How often do you ship to the Caribbean?

A. We ship weekly. However, during the months of September thru December we ship more frequently.

 

Q. Do you have door to door service?

A. Yes, we currently have door to door service to Trinidad.

 

Q. Who pays local duties and tax at destination?

A. The recipient is responsible for all local import tax and duties assessed at the destination.

 

Q. What are local tax and duties?

A. The local tax and duties vary from island to island please contact your local port authority for appliance fee.

 

Q. How do I place an order and track my order?

Send us a request HERE or call 718.485.0617

 

Q. Is T&T a Caribbean owned company?

Yes, T&T Express Shipping is Caribbean owned.

 

More frequently asked questions and answers will be posted soon.

*All shipments to Tobago from Florida is first sent to New York.

Shipping Tips For A Better Experience

Everyone can benefit from a little help every now and then, when it come to shipping.  And not everyone is an expert in packing a barrel or box. To be quite honest, it can be a daunting task at times.

 barrel might look small from the outside, but when it comes to packing and stuffing, it can easily leave you saying 'you need to purchase more things to fill in the empty space', but before we even think about that, we can't forget the number one rule: 

#1 - Ship early, ship early, and oh yea, ship early.  

Always account for delays as they do happen.  Our suggestion is to ship your goods at least 2 weeks before the time you will like your things to arrive, taking account for the estimated shipping time to the destination of your goods.  

If you're shipping the goods to yourself and you're going to be in the arriving country or area for a short amount of time (ex. one to two weeks), it's always great to have a backup plan.  Add an additional name to your items so that if it reaches too early or too late, it can still get cleared without having additional fees related to storage. We advise you add someone trustworthy.

#2 - If you're tight on time, add an additional name as the receiver listing them as 'or', rather than 'and' on the receiving information.

Listing them as 'or' rather than 'and' enables you to get your things without any questions if the items arrives at the desired time.

ow its time to talk about packing. If you're packing a barrel you are pretty much secured.  Barrels have a thick solid layer that can take weight, but if you're packing a box or similar items, you have to make sure that your box can take the weight you're about to put into it.  

#3 - Secure the bottom of your box or similar carton with an additional layer or two of cardboard to make it more capable of taking the weight.

The weight can easily add up and sometimes tape is not enough to handle it.  You can also cushion the bottom after you have secured it with a layer of clothing.  

People put a lot of heavy things in barrels and boxes, but not because its heavy means that it gets packaged at the bottom of the pile.  Canned good: yes, small plastic bottles: maybe, large plastic bottles: no.  Plastic bottles in the amount of a gallon or more can't take weight and explode on heavy impact.  Oils, detergent, and other liquids come in large easy to burst containers and should be packaged closer to the top of your things.

#4 - Put soft and large bottles or containers that may contain oils, detergent, or other liquids closer to the top.

Bag those soft large items in the case it leak, also secure the lids with some tape as not all containers are doubled sealed.

Try to keep your package balanced, keeping more of the weight to the bottom.  Canned goods are not lightweight.  Regardless of what comes in a can, it always tend to be heavy, so with that being said:

 #5 - Put canned and other solid goods at the bottom when you begin packing. 

Packing canned goods at the top makes your package top heavy, which is dangerous while your package is in transit.  A top heavy item can tilt and fall easily, which can damage or destroy your items inside.  

Contrary to what you have heard, you cannot fit the United States into a barrel, so please be conscious of what you put in there as the weight does add up. Barrels are rated to take a certain weight, most of them averaging about 250 lbs.

#6 - Limit the weight of your barrel to approx 250 lbs, especially if you are not sure of the quality.

Where you get the barrel, makes a big difference.  They all look alike but differ in many ways. We sell great quality products and over the years we've seen some record breakers come for shipping, and for your convenience, we no longer sell plastic covered top fiber barrels.  All our fiber/cardboard barrels comes with a metal cover for your added protection

If you have a good tip and will like us to add it, please just send it to us using our comment section, and thank you for choosing T&T Express Shipping LLC.